New Supervisor’s Workshop

The primary goals of this program will be:

• To acknowledge and address issues facing your new and/or not-so-new supervisory staff
•  To gain a much better understanding of how to influence successful outcomes without constantly resorting to the inherent authority a
     supervisor possesses to give orders and impose consequences

Specific topics will include:

• How to handle conflict and difficult staff
• How to motivate and build high-functioning teams
• How to leverage the skills and abilities of a manager’s staff without destroying the potential future development of each staff member
• How to use feedback, coaching, performance management and progressive discipline to maximize performance and to effectively interact
    with under-performers